Returns & Exchanges
At Urban Republic, we want you to be completely satisfied with your cutting-edge electronics. If your purchase doesn't meet your expectations, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the electronic device in its original packaging, including all manuals, cables, and accessories, to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Quality Inspection & Refund
Once our technicians verify the device's condition, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing